Assistant, Customer Experience (Casual)

The Assistant, Customer Experience (Casual) supports the Customer Experience team in creating a positive experience for audiences. Responsibilities include handling customer enquiries via email, telephone, WhatsApp and face‑to‑face, processing ticket sales, exchanges and refunds, administrative duties, and providing coverage during peak periods. Requirements: GCE 'O' Level, NITEC, Diploma or equivalent; strong communication skills; customer‑focused attitude; basic computer literacy; ability to work evenings, weekends and public holidays. Paid hourly at $15/hour.