Cadenza
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Effective Date: February 23, 2026
Welcome to Cadenza ("we," "our," or "us"). Cadenza is a performing arts hiring platform that connects musicians and performing artists with organizations seeking their services. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights regarding your data. By using Cadenza, you agree to the collection and use of information in accordance with this policy.
When you create an account on Cadenza, we collect:
If you sign up using Google OAuth, we receive basic profile information from Google, including your name, email address, and profile picture, in accordance with Google's authorization process.
Depending on your account type, you may provide:
We automatically collect information about how you use Cadenza, including:
When you make a payment through Cadenza (such as for premium features or job listings), payment processing is handled by our payment processor, Airwallex. We do not store full credit card numbers on our servers. We may receive and store:
We collect data from your communications with us, including messages sent through our contact forms, emails to our support team, and any feedback you provide.
We use cookies and similar tracking technologies to enhance your experience and collect usage data. See Section 8 (Cookie Policy) for detailed information.
We use the information we collect for the following purposes:
For users in the European Economic Area (EEA), United Kingdom, and other jurisdictions where GDPR applies, we process your personal data based on the following legal grounds:
Processing is necessary to perform our contract with you (providing the Cadenza service), including account management, profile display, and core platform functionality.
We process certain data based on our legitimate interests in operating, improving, and securing the platform, such as analytics, fraud prevention, and system maintenance. We balance these interests against your rights and freedoms.
Where required by law, we obtain your explicit consent before processing certain data, such as for marketing communications or non-essential cookies. You may withdraw consent at any time.
We process data when necessary to comply with legal requirements, such as tax regulations, court orders, or regulatory requests.
We share your personal data with the following third parties:
Profile information you choose to make public will be visible to other Cadenza users. This may include your name, bio, location, professional details, and contact information depending on your profile settings.
We may disclose your information if required by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal data.
We may share aggregated, anonymized data that does not directly identify you with partners, researchers, or the public for analytical or promotional purposes.
Cadenza operates globally, and your data may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection laws as your jurisdiction.
When we transfer personal data from the EEA or UK to other countries, we implement appropriate safeguards to protect your data, such as:
Our service providers (Airwallex, Cloudflare, Neon, Resend) implement appropriate technical and organizational measures to protect your data in accordance with applicable data protection laws.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:
You may request deletion of your data at any time (subject to legal retention requirements). See Section 9 for information about your rights.
Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your experience.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect the functionality of Cadenza.
For more information about managing cookies, visit your browser's help documentation or visit www.allaboutcookies.org.
Depending on your location, you have certain rights regarding your personal data. If you are in the EEA, UK, or other jurisdictions with comprehensive data protection laws, you have the following rights:
You have the right to request a copy of the personal data we hold about you. You can access most of your data through your account settings. For a complete copy, contact us at hello@cadenza.work.
You have the right to correct inaccurate or incomplete personal data. You can update most information through your profile settings or by contacting us.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent. You can delete your account through account settings or by contacting us.
Note that we may retain certain information where we have a legitimate reason to do so, such as for legal compliance, fraud prevention, or to resolve disputes.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider. Contact us at hello@cadenza.work to request a data export.
You have the right to request that we limit how we use your personal data in certain circumstances, such as while we verify the accuracy of the data or assess whether we have legitimate grounds to process it.
You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes. You can opt out of marketing communications by clicking "unsubscribe" in any marketing email or updating your notification preferences in account settings.
Where we process your data based on consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing before consent was withdrawn.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a data protection authority. In the EU, you can contact your local data protection authority. A list of authorities is available at edpb.europa.eu.
To exercise any of these rights, please contact us at hello@cadenza.work. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using reasonable measures to protect your information.
If we become aware of a data breach that affects your personal data, we will notify you and relevant authorities as required by applicable law.
Cadenza is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are under 16, please do not use Cadenza or provide any personal information to us.
If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 16, please contact us at hello@cadenza.work.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this policy.
If we make material changes that significantly affect your rights or how we process your data, we will notify you by email (to the address associated with your account) or through a prominent notice on our website prior to the changes taking effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of Cadenza after changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Email: hello@cadenza.work
Data Protection Officer: hello@cadenza.work
We will respond to your inquiry as promptly as possible, typically within 30 days.
If you are located in the EEA or UK, you benefit from the rights and protections outlined in the GDPR. This includes the rights described in Section 9 and the data processing principles described throughout this policy. The data controller for your personal data is Cadenza.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (note: we do not sell personal information).
If you are located in a jurisdiction with specific data protection laws not mentioned above, we will comply with applicable local requirements. Please contact us if you have questions about how local laws apply to your data.