Box Office Manager

Full-time role in the Marketing & Communications department, reporting to the Director of Ticket Services & Database Management. The Box Office Manager leads daily operations of the Box Office and executes ticket sales and patron engagement campaigns for the Indianapolis Symphony Orchestra and Hilbert Circle Theatre, ensuring operational excellence across in-person, phone and online sales channels. Responsibilities include supervising, scheduling, training and evaluating Box Office staff and Customer Care Representatives; overseeing order fulfillment for subscriptions, single tickets, group sales, comps, holds and VIP seating; serving as first point of escalation for patron service issues; managing ticket holds and will call; and coordinating staffing for performances including evenings and weekends. Bachelor's degree preferred in business, marketing or communications; 3-5 years of box office, ticketing or customer service management experience. Salary range $60,000. Submit resume and cover letter to jobs@indianapolissymphony.org.